Technical Support Representative (Level II) - Full-time
(Monday - Friday, Occassional Weekends)
- Excellent Technical
background in Internet, Hardware, Networking and Telephony
- Must be fully
fluent in English (both written and spoken)
- Knowledge of Telephone Systems, VoIP
and/or Network Cabling would be beneficial
- Friendly, outgoing personality (both
personal and telephone interactions)
- Ability to communicate
well and be patient with staff and customers
- High organization
level/Detail orientation
- "Troubleshooting"
ability is essential
- Familiarity
with Network setup, configuration and troubleshooting
is required
- Knowledge of
ADSL set up, configuration, and support
- On-site client
visits will be necessary. Must have valid, clean driver's
license
- Familiarity
with MS Office applications (i.e. Word, Excel, Access)
is required
- Ability to "Multitask"
is a required
- Some previous
retail sales experience would be beneficial
- Willingness
and ability to learn new things and to adapt quickly to
new situations
- Must have some
flexibility in available hours
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Business Development
Representative
Ready for your first "real sales career move", then bring your consultative sales approach and have fun while you help to identify client's tech needs and then present and sell them value-adding solutions including Network and Internet Services, Custom built Servers and Workstations, LAN/WAN Solutions, VoIP and Telephony systems and Web applications. Not only do you understand technology, you "get" how important it is to business to have things done right … the first time. You're organized, enthusiastic, and take great pride to achieve your client, sales and personal goals.
Inside Sales & Support Rep
This junior level role needs someone who's highly organized,
able to work independently and loves a fast paced, "lots of balls in the air"
environment. Why? … Because you'll be like a juggler touching everything
from making outbound sales calls, receiving and directing inbound inquiries
and providing customer sales & service support. You have a real interest in
and knack for technology, find it easy to connect with people and are eager to
learn and grow.
In our fast paced, dynamic environment, all our teammates need a high detail orientation, the ability to work and act responsibly and most importantly, excellent interpersonal & communication skills including listening, writing and speaking.
If you'd like
to submit a resume, please forward it to hr@sgci.com
in .DOC, .PDF or .TXT format, or fax to (519) 880-1956.
Thank-you for your application. Qualified
applicants will be contacted by phone or email.
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